Refund & Returns Policy
At Pressure K, we hope you love every purchase you make. However, if you need to return an item, we'll do our best to make the process as smooth as possible.
Returns
Our return policy for ready-to-wear clothing lasts 14 days from the date your order is delivered. To be eligible for a return, items must be:
- Unworn and unwashed
- In their original condition
- Returned with all original packaging and tags (where applicable)
Customers are responsible for the cost of return shipping unless the item is faulty or we have sent the wrong item.
Custom or personalized items are non-refundable and non-returnable unless they arrive damaged, defective, or an incorrect item was sent.
If you experience any issues with your order, please contact us at shoppressurek@gmail.com within 5 days of delivery.
Refunds (If Applicable)
Once your returned item has been received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If your refund is approved, it will be processed and credited to your original method of payment within a few business days. Processing times may vary depending on your payment provider.
Late or Missing Refunds
If you haven't received your refund yet:
- Check your bank account again.
- Contact your credit card company or payment provider, as processing times may vary.
- If you have completed these steps and still have not received your refund, please contact us at shoppressurek@gmail.com.
Sale Items
Only regular-priced items are eligible for refunds. Sale or discounted items cannot be refunded unless they are defective or damaged upon arrival.
Exchanges
We replace items only if they are defective, damaged, or if the wrong item was shipped. If you require an exchange for the same item, please contact us at shoppressurek@gmail.com.
Custom Order Cancellations
Custom or personalized orders may be canceled within 24 hours of purchase, provided production has not yet begun. Once production has started, the order cannot be canceled, modified, or refunded.
Gifts
If your item was purchased as a gift and shipped directly to you, you may receive store credit equal to the value of the returned item, where applicable.
If the item was not marked as a gift at the time of purchase, or if it was shipped to the gift purchaser first, any approved refund will be issued to the original purchaser.
Return Shipping
To initiate a return, please contact us at shoppressurek@gmail.com.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Shipping charges are non-refundable. The time required for an exchanged product to reach you may vary depending on your location.